| Course | |||||
|---|---|---|---|---|---|
 | Masterclasses In this online training course, we walk you through a case study of uncovering the cost of poor quality in a contact centre where we have repeated contacts from customers.
We discuss clear definitions of the problem (what constitutes a repeat... | ||||
 | Green Belt Course DescriptionWelcome to Lean Consulting Green Belt Advanced course. This course aims to provide delegates with a detailed, practical understanding of Lean Six Sigma thinking principles, tools, techniques and implementation. Lean is a... | ||||
 | Green Belt Course DescriptionWelcome to Lean Consulting Green Belt Practitioner course. This course aims to provide delegates with an awareness and understanding of Lean Six Sigma thinking principles, concepts, philosophy and development. Lean is a... | ||||
 | White Belt Course DescriptionWelcome to Lean Consulting White Belt course. This course is an introduction to the key concept of Lean and Six Sigma. Lean is a collection of ideas, concepts and techniques that have been developed and refined over the... | ||||
 | Yellow Belt Course DescriptionWelcome to Lean Consulting Yellow Belt course. This course aims to provide delegates with an awareness and understanding of Lean Six Sigma thinking principles, concepts, philosophy and development. Lean is a collection of... | ||||
 | Masterclasses What better way to experience Value Stream Mapping online but through a hand drawn video!
We take you through the complete lifecycle of a Value Stream Mapping event in our online course - from preparation right through to next steps after your... |
